This role is all about delivering those WOW moments to our guests. You’ll be kept on your toes, running around the Ballito area meeting and greeting guests to ensure our beautiful properties are perfect for a fantastic stay.
What you’ll be doing:
Welcome guests as they arrive, making sure they have the best possible check-in
Check each property before guest arrival to make sure it’s ready and looking awesome
Be at the right place, at the right time, always looking presentable and professional
Report any property issues, including, but not limited to, maintenance, cleaning, and providing suggestions for improvement to the property
Slay tasks, solve problems, kick ass
Look after properties like they are your own
Work hard and be nice to people
Assist with the finer touches to create Propr experiences: dropping off welcome packs, setting up baby cots etc.
Here’s our description of the ideal person for this job:
Based in Ballito, Durban
In possession of a valid driver’s license and a roadworthy vehicle of your own
Experience in hospitality or customer service
Knowledge of the city/tourist experiences
Excellent in verbal and written communication
Acutely aware of the body language of others
Keep calm under pressure; You run towards the fire, not from it
Crazy proactive; You tackle hurdles as they appear, even if they sometimes fall outside the specifics of your role
Detail oriented; You’re the kind of person who can’t pass a skew picture on the wall without correcting it
Someone who genuinely gives a shit about each guest’s experience
A Team player! You do your best to help your team deliver a holy-shit level of service at all times
Able to work shifts throughout the week
To apply, please complete the application below, all other application methods will be disregarded.