This role is all about delivering those WOW moments to our guests. You’ll be kept on your toes, running around Cape Town City Bowl, Atlantic Seaboard and Blouberg meeting and greeting guests to ensure our beautiful properties are perfect for a fantastic stay.
What you’ll be doing:
- Welcome guests as they arrive, making sure they have the best possible check-in
- Check each property before guest arrival to make sure it’s ready and looking awesome
- Be at the right place, at the right time, always looking presentable and professional
- Report any property issues, including, but not limited to, maintenance, cleaning, and providing suggestions for improvement to the property
- Slay tasks, solve problems, kick ass
- Look after properties like they are your own
- Work hard and be nice to people
- Assist with the finer touches to create Propr experiences: dropping off welcome packs, setting up baby cots etc.
Here’s our description of the ideal person for this job:
- Based in Cape Town
- In possession of a valid driver’s license and a roadworthy vehicle of your own
- Experience in hospitality or customer service
- Knowledge of the city/tourist experiences
- Tech savvy
- Excellent in verbal and written communication
- Acutely aware of the body language of others
- Keep calm under pressure; You run towards the fire, not from it
- Crazy proactive; You tackle hurdles as they appear, even if they sometimes fall outside the specifics of your role
- Detail oriented; You’re the kind of person who can’t pass a skew picture on the wall without correcting it
- Someone who genuinely gives a shit about each guest’s experience
- A Team player! You do your best to help your team deliver a holy-shit level of service at all times
- Able to work shifts throughout the week
To apply, please complete the application below, all other application methods will be disregarded.
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