Propr is on the lookout for an Estate Agent to join our growing real estate team with a deep understanding of the Cape Town property market, particularly in the Atlantic Seaboard (ASB) and City Bowl areas. This role is crafted for a full-status agent who thrives in the fast-paced world of property sales and is keen to dive into the dynamic sector of short-term rentals. Our ideal candidate sells with integrity and honesty, steering clear of the traditional “salesy” approach.

What you’ll be doing:

• Strategic Sales: Drive the sale of our existing clients’ properties while ambitiously pursuing your own mandates
• Brokering deals between our steadily growing list of investor buyers and suitable short-term rental properties in the market
• Approaching developers to sell their stock to our client base
• Work closely with our existing sales team to drive sales
• Client Satisfaction: Make sure clients are happy and kept in the loop
• Critically assess processes and help develop the company
• Work hard and be nice to people

The Ideal Candidate:

• Location Savvy: You’re deeply rooted in Cape Town, with expert knowledge of its property market nuances, especially in ASB and City Bowl
• Experienced: You bring at least two years of sales experience to the table as a full-status agent
• Short-term Rental Enthusiast: You have a keen interest in the burgeoning area of short-term rentals
• Authentic Sales Approach: You sell with sincerity, avoiding the pitfalls of over-promising or under-delivering. You don’t blow smoke
• Composure Under Pressure: You’re unflappable, even when the heat is on, always running towards solutions
• Communication Pro: Your verbal and written skills are top-notch, enabling you to connect and convey effectively
• Proactive Problem-Solver: You’re always ahead of the game, ready to tackle challenges head-on, even with missing pieces
• People-Centric: You genuinely care about making a positive impact on clients, guests, and colleagues

To apply, please complete the application below, all other application methods will be disregarded.

This a role where leading and inspiring our Linen team is a main priority. As a Linen Room Manager at Propr, you will play a crucial role in ensuring the smooth operation of our Linen Warehouse. Your primary focus will be on managing our team of Linen Room Controllers, overseeing inventory, optimizing processes, and ensuring effective stock management to meet the highest standards of quality and efficiency.

What you’ll be doing:

• Lead and motivate a team of warehouse staff to ensure they are performing at their best. Provide guidance, training, and support to enhance their skills and performance
• Maintain accurate records of all Linen and Property Amenities in our warehouse. Ensure that items are tracked, cleaned, and returned to properties in a timely manner
• Effectively manage and control stock levels, replenishment, and restocking processes to ensure optimal inventory levels are maintained
• Continuously assess and improve warehouse processes to maximize efficiency and minimize errors. Implement best practices and innovative solutions to enhance our operations
• Uphold our commitment to excellence by ensuring that all items meet our high-quality standards. Regularly inspect inventory to guarantee its cleanliness and condition.
• Work closely with Property Managers, Operations, and Housekeeping to coordinate the seamless flow of items to and from our properties
• Be a proactive problem solver who can think on their feet. Address any warehouse-related issues swiftly and efficiently to minimize disruptions

Here’s our description of the ideal person for this job:

• Based in Cape Town
• Excellent written and verbal communication
• Previous leadership or management experience
• Process driven, you thrive in an environment where efficiency and accuracy are paramount
• Previous experience in hospitality or customer service
• Proactive and efficient when working alone
• Works well in a team and under pressure
• Able to work weekends and public holidays
• Detail Oriented
• Solution Focused
• Tech savvy and quick to adapt to new tools and systems

This is a problem-solving role where keeping clients happy and properties maintained is the goal. You need to be able to work in a team under high pressure, but also thrive when left on your own to navigate new challenges. You’ll work closely with Operations, Guest Experience and Maintenance to make sure all facets of the property are looked after.

What you’ll be doing:

• Slay tasks, solve problems, kick ass
• Look after properties like they are your own
• Mobilise various teams to keep properties looking awesome
• Make sure clients are happy and kept in the loop
• Critically assess processes and help develop the company
• Work hard and be nice to people

Here’s our description of the ideal person for this job:

• Portuguese and English speaking
• Based in Cape Town
• Keep calm under pressure; You run towards the fire, not from it
• Excellent verbal and written communication
• Crazy proactive; You solve the puzzle even when pieces are missing
• So detail oriented that this full stop drives you mad.
• Solutions focused
• You give a shit about clients, guests and colleagues
• Experience in hospitality or property is a plus

To apply, please complete the application below, all other application methods will be disregarded.

This role is all about delivering those WOW moments to our guests. Together with your fellow Receptionists, you’ll spend your day welcoming guests to our amazing Apart Hotels in Cape Town, recommending unique experiences in and around the city, and ensuring our guests are happy at all times.

What you’ll be doing:

• Make sure our guests are happy!
• Welcome guests as they arrive and make sure they have the best possible check-in
• Represent Propr to clients and guests who contact the property
• Liaise between Guest Experience, Property Managers, Operations, Concierges and most importantly, guests
• Answering emails, messages and phone calls
• Creating bookings and taking payments
• Co-ordinating Concierges
• Problem-solving with your Team on a daily basis

Here’s our description of the ideal person for this job:

• Based in Cape Town
• Empathetic with high emotional intelligence
• Excellent in verbal and written communication
• Acutely aware of the body language of others
• On-time, in the right place at the right time and ready with a smile
• Tech-savvy
• Calm under pressure
• Crazy proactive
• Detail oriented
• Someone who genuinely gives a shit about each guest’s experience
• A Team player! You do your best to help your team deliver a holy-shit level of service at all times

To apply, please complete the application below, all other application methods will be disregarded.

This role is all about delivering those WOW moments to our guests. You’ll be kept on your toes, running around Cape Town City Bowl, Atlantic Seaboard and Blouberg meeting and greeting guests to ensure our beautiful properties are perfect for a fantastic stay.

What you’ll be doing:

• Welcome guests as they arrive, making sure they have the best possible check-in
• Check each property before guest arrival to make sure it’s ready and looking awesome
• Be at the right place, at the right time, always looking presentable and professional
• Report any property issues, including, but not limited to, maintenance, cleaning, and providing suggestions for improvement to the property
• Slay tasks, solve problems, kick ass
• Look after properties like they are your own
• Work hard and be nice to people
• Assist with the finer touches to create Propr experiences: dropping off welcome packs, setting up baby cots etc.

Here’s our description of the ideal person for this job:

• Based in Cape Town
• In possession of a valid driver’s license and a roadworthy vehicle of your own
• Experience in hospitality or customer service
• Knowledge of the city/tourist experiences
• Tech savvy
• Excellent in verbal and written communication
• Acutely aware of the body language of others
• Keep calm under pressure; You run towards the fire, not from it
• Crazy proactive; You tackle hurdles as they appear, even if they sometimes fall outside the specifics of your role
• Detail oriented; You’re the kind of person who can’t pass a skew picture on the wall without correcting it
• Someone who genuinely gives a shit about each guest’s experience
• A Team player! You do your best to help your team deliver a holy-shit level of service at all times
• Able to work shifts throughout the week

To apply, please complete the application below, all other application methods will be disregarded.

This is a problem-solving role where keeping clients happy and properties maintained is the goal. You need to be able to work in a team under high pressure, but also thrive when left on your own to navigate new challenges. You’ll work closely with Operations, Guest Experience and Maintenance to make sure all facets of the property are looked after.

What you’ll be doing:

• Slay tasks, solve problems, kick ass
• Look after properties like they are your own
• Mobilise various teams to keep properties looking awesome
• Make sure clients are happy and kept in the loop
• Critically assess processes and help develop the company
• Work hard and be nice to people

Here’s our description of the ideal person for this job:

• Based in Cape Town but you have lived in Dubai for at least a year and know the city well
• Keep calm under pressure; You run towards the fire, not from it
• Excellent verbal and written communication
• Crazy proactive; You solve the puzzle even when pieces are missing
• So detail oriented that this full stop drives you mad.
• Solutions focused
• You give a shit about clients, guests and colleagues
• Experience in hospitality or property is a plus

To apply, please complete the application below, all other application methods will be disregarded.

This is a fast paced role for a real go-getter in a proptech environment. You’ll be spending time in all our departments learning the ins and outs of the short term rental world. If you are a quick learner and keen to build a career in hospitality, this is the role for you!

What you’ll be doing:

• The face of the company: friendly, professional, punctual, knowledgeable (property and city/experiences)
• Assisting the teams with a variety of tasks – anything and everything!
• Spending time with our Property Management, Operations and Guest Experience departments
• Finding ways to proactively make our teams more efficient and effective

Here’s our description of the ideal person for this job:

• Based in Cape Town
• Empathetic and high emotional intelligence
• High attention to detail
• Knowledge of the city/tourist experiences
• Drivers license an added bonus
• Problem solver (you can think on your feet!)
• Team player
• Tech savvy and can communicate clearly, quickly and effectively
• No previous experience required

To apply, please complete the application below, all other application methods will be disregarded.

This is a problem-solving role where keeping clients happy and properties maintained is the goal. You need to be able to work in a team under high pressure, but also thrive when left on your own to navigate new challenges. You’ll work closely with Operations, Guest Experience and Maintenance to make sure all facets of the property are looked after.

What you’ll be doing:

• Slay tasks, solve problems, kick ass
• Look after properties like they are your own
• Mobilise various teams to keep properties looking awesome
• Make sure clients are happy and kept in the loop
• Critically assess processes and help develop the company
• Work hard and be nice to people

Here’s our description of the ideal person for this job:

• Based in Cape Town
• Keep calm under pressure; You run towards the fire, not from it
• Excellent verbal and written communication
• Crazy proactive; You solve the puzzle even when pieces are missing
• So detail oriented that this full stop drives you mad.
• Solutions focused
• You give a shit about clients, guests and colleagues
• Experience in hospitality or property is a plus

To apply, please complete the application below, all other application methods will be disregarded.

This is a guest-focused role that calls for proactivity and teamwork. Together with your fellow Guest Experience Specialist’s, you will deliver a high standard of guest experience to all guests who come into contact with Propr. You need to keep calm under pressure and be able to convey genuine empathy. You need to be able to work in a team under high intensity environment, while also thriving when left on your own to make a plan in tough situations. You’ll work closely with Operations, Property Management and Maintenance to make sure all guests are looked after.

What you’ll be doing:

• Keeping our guests happy!
• Representing Propr to clients and guests who contact the office
• Liaising between Property Managers, Operations, Concierges and guests
• Answering emails, messages and phone calls
• Creating bookings and taking payments
• Co-ordinating Concierges and checkins
• Problem solving with your Team on a daily basis

Here’s our description of the ideal person for this job:

• Based in Cape Town
• Empathetic with high emotional intelligence
• Experience in hospitality or customer service
• Able to work shifts (morning, day and night)
• Problem solver (you love thinking on your feet!)
• Team player
• High attention to detail
• Uses high-pressure situations to propel forward
• Tech savvy
• Communicates clearly, quickly and effectively both written and verbally

To apply, please complete the application below, all other application methods will be disregarded.

This role is all about delivering those WOW moments to our guests. You’ll be kept on your toes, running around the Cape Town City Bowl, Atlantic Seaboard and Blouberg area meeting and greeting guests to ensure our beautiful properties are perfect for a fantastic stay.

What you’ll be doing:

• Welcome guests as they arrive, making sure they have the best possible check-in
• Check each property before guest arrival to make sure it’s ready and looking awesome
• Be at the right place, at the right time, always looking presentable and professional
• Report any property issues, including, but not limited to, maintenance, cleaning, and providing suggestions for improvement to the property
• Slay tasks, solve problems, kick ass
• Look after properties like they are your own
• Work hard and be nice to people
• Assist with the finer touches to create Propr experiences: dropping off welcome packs, setting up baby cots etc.

Here’s our description of the ideal person for this job:

• Based in Cape Town
• In possession of a valid driver’s license and a roadworthy vehicle of your own
• Experience in hospitality or customer service
• Knowledge of the city/tourist experiences
• Tech savvy
• Excellent in verbal and written communication
• Acutely aware of the body language of others
• Keep calm under pressure; You run towards the fire, not from it
• Crazy proactive; You tackle hurdles as they appear, even if they sometimes fall outside the specifics of your role
• Detail oriented; You’re the kind of person who can’t pass a skew picture on the wall without correcting it
• Someone who genuinely gives a shit about each guest’s experience
• A Team player! You do your best to help your team deliver a holy-shit level of service at all times
• Able to work shifts throughout the week

To apply, please complete the application below, all other application methods will be disregarded.