We’re looking for a dynamic, well-presented and organised individual to join our team as a Concierge for short-term rental properties. You’ll be responsible for delivering an exceptional guest experience — from check-in to ongoing support during the stay — providing personalised, friendly, and efficient service. If you’re passionate about hospitality, love working with people, and know the city inside out, we’d love to hear from you!
What you’ll be doing:
- Welcoming guests as they arrive, making sure they have the best possible check-in
- Checking each property before guest arrival to make sure it’s ready and looking awesome
- Assisting with onboarding new properties
- Reporting any property issues, including, but not limited to, maintenance, cleaning, and providing suggestions for improvement to the property
- Assisting with the finer touches to create Propr experiences: dropping off welcome packs, setting up baby cots etc.
- Providing operational cover on weekends to coordinate teams and ensure necessary tasks are completed
- Supporting the team with occasional administrative duties related to local regulations
Here’s our description of the ideal person for this job:
- Based in Lisbon (or close to Lisbon)
- In possession of a valid drivers license
- Someone who genuinely cares about each guest’s experience
- Experience in basic maintenance tasks is a plus
- Knowledge of the city/tourist experiences
- Tech savvy
- Flexible schedule with availability in the evenings and on weekends
- Experience in hospitality & tourism is a plus
- Proactive and solution-oriented
To apply, please complete the application below, all other application methods will be disregarded.
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